Last updated: September 2025

Privacy Policy

This privacy policy explains how La Découverte Trouvée sarl (hereinafter “we”) collects, uses, and protects your personal data when you use our website and services.

1. Data Controller

La Découverte Trouvée sarl

9 rue des Étangs, 10130 Auxon, France

E-mail: info@ladecouvertetrouvee.fr

Telephone: +33 6 63 98 31 75

Company number: FR21944418193

2. Data Collected

We collect the following data:

Identification data: name, first name, contact details (email address, phone number, postal address)
Reservation data: information necessary to manage your stays (dates, preferences, specific requirements)
Payment data: transmitted via secure providers (we never store your complete banking information)
Technical data: IP address, browser type, device, connection logs
Cookie-related data: in accordance with Article 82 of the French Data Protection Act (see section 8)

3. Purposes of Processing

Your data is used to:

Manage your bookings and stays
Respond to your requests via our contact form
Improve the quality of our services and website
Comply with our legal and regulatory obligations
Send you information or offers, if applicable (with your consent)

4. Legal Basis for Processing

In accordance with the GDPR, processing is based on:

The performance of a contract (management of bookings)
Your consent (sending newsletters, non-essential cookies)
Our legal obligations (invoicing, tax obligations)
Our legitimate interests (site security, fraud prevention)

5. Data Recipients

Your data may be shared with:

Our technical providers and booking partners
Competent authorities if legally required

We do not sell or rent your personal data to third parties.

6. Data Retention

Booking data: 5 years after the end of the stay (accounting and tax obligations)
Billing data: 10 years (legal obligations)
Marketing data: until withdrawal of your consent or 3 years after your last contact
Cookies: duration specified in the cookie management banner

7. Your Rights

Under the GDPR and the French Data Protection Act, you have the following rights:

Right of access, rectification, and deletion of your data
Right to object and restrict processing
Right to data portability
Right to withdraw consent at any time

To exercise your rights, contact:

info@ladecouvertetrouvee.fr

You also have the right to file a complaint with the CNIL (www.cnil.fr).

8. Cookies (Article 82 of the French Data Protection Act)

Our site uses cookies and trackers:

Strictly necessary cookies: essential for the operation of the site (exempt from consent)
Audience measurement cookies: allow us to analyze site traffic (subject to your consent)
Third-party cookies: used to improve your experience (e.g., videos, interactive maps, social media)

A cookie management banner allows you to accept, refuse, or customize your choices. You can modify your preferences at any time via our cookie management tool or your browser settings.

9. Security

We implement technical and organizational measures to protect your data (secure hosting, encryption protocols, restricted access to data).

10. Transfers Outside the European Union

We do not transfer your personal data outside the European Union, unless necessary for bookings via a third-party provider certified as GDPR-compliant.

11. Policy Changes

We reserve the right to modify this policy to remain compliant with legal or technical developments. The current version will always be published on this page.

12. Contact

For any questions regarding the protection of your data: