Privacy Policy

La Découverte Trouvée sarl
9 rue des Étangs, 10130 Auxon, France
Email: info@ladecouvertetrouvee.fr
Phone: +33 6 63 98 31 75
Company number: FR21944418193

We collect the following data:

• Identification data: name, first name, contact details (email address, telephone number, postal address)

• Booking details: information needed to manage your stay (dates, preferences, specific requirements)

• Payment details: processed via secure service providers (we never store your full bank details)

• Technical data: IP address, browser type, device, connection logs

• Cookie data: in accordance with Article 82 of the French Data Protection Act (see section 8)

Your data will be used to:

• To manage your reservations and stays

• To respond to your requests via our contact form

• To improve the quality of our services and website

• To comply with our legal and regulatory obligations

• To send you information or offers, if applicable (with your consent)

In accordance with the GDPR, the processing is based on:

• The execution of an agreement (management of reservations)

• Your consent (sending newsletters, non-essential cookies)

• Our legal obligations (invoicing, tax obligations)

• Our legitimate interest (site security, fraud prevention)

Your data may be shared with:

• Our technical service providers and reservation partners

• Competent authorities where required by law

  We do not sell or rent your personal data to third parties.

• Reservation data: 5 years after the end of the stay (accounting and tax obligations)

• Billing data: 10 years (legal obligations)

• Marketing data: until you withdraw your consent or 3 years after your last contact

• Cookies: duration as stated in the cookie banner

Under the GDPR and the French Data Protection Act, you have the following rights:

• Right to access, rectify and delete your data

• Right to object and restriction of processing

• Right to portability of your data

• Right to withdraw your consent at any time

To exercise your rights, please contact:

info@ladecouvertetrouvee.fr

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Our site uses cookies and trackers:

• Strictly necessary cookies: essential for the functioning of the site (exempt from consent)

• Audience measurement cookies: allow us to analyze site traffic (subject to your consent)

• Third party cookies: used to improve your experience (e.g. videos, interactive maps, social media)

A cookie banner allows you to accept, decline, or personalize your choices. You can change your preferences at any time via our cookie management tool or your browser settings.

We take technical and organizational measures to protect your data (secure hosting, encryption, limited access to data).

We do not transfer your personal data outside the European Union, except when this is necessary for reservations through a third party that is GDPR-compliant certified.

Wij behouden ons het recht voor dit beleid te wijzigen om conform te blijven aan wettelijke of technische ontwikkelingen. De actuele versie zal altijd op deze pagina worden gepubliceerd.

For any questions regarding the protection of your data:

La Découverte Trouvée sarl

Email: info@ladecouvertetrouvee.fr

Phone: +33 6 63 98 31 75